For guidance on our processes (such as the ABL) and your preparations, visit our Onboarding page.

For production equipment that is located at the subcontractor, the location must be confirmed via subcontract. More detailed instructions and information for all necessary requirements can be found here(link).

The contract partner assignment is derived from the order data and cannot be changed by orca, Please contact your specialist buyer or the responsible inventory office(support).

In order to be responsible for several supplier numbers as a tool coordinator, I must have received my access via the B2B portal as a user. In this case, you can manage all supplier numbers that are stored in your B2B account.

I go to my company in the system, select the user and go to "Reset password" in the three-point menu on the right. Now the respective user receives an email with a new registration link, this is valid again for 48 hrs.

48 hours. When this time window has expired, a new link must be created.

If my registration link has expired, I report to my tool coordinator, who can create a new link for me.

If the registration link does not arrive, please check your spam folder.

If the e-mail with the link cannot be found in the spam folder either, please contact the person in your company who is responsible for blocking and allowing e-mail addresses and have them check whether the address "accountmanagement@organizingcompanyassets.com" is blocked. If this is the case, please have this address unblocked.

For tools that are stored permanently (more than three months) in an external storage facility, the external storage facility is considered a separate location. When confirming the location, please enter the location of the external warehouse. If this is not available for selection as a location, you can create it as your own location (see administrator's instructions). If the external warehouse is located within the national borders of the original location of the tool, the "relocation" does not have to be coordinated separately with the OEM.

To be able to confirm an inventory (sub)order, all sub-orders belonging to this order (and the sub-orders below it) must be confirmed.

TISAX does not prohibit photo inventory per se. Depending on the protection requirement and label (e.g. prototype vehicles), certain regulations on the subject of photography must be in place. However, a general prohibition is not included in the ISA catalogue.

You can easily process inventory orders that you have not yet sent.

If you have already sent the inventory request, the only way to correct it is to delete it. Please note, however, that all information already collected and stored (e.g. photos) will be lost.

Please ensure that the following options are set on the unit:

- Navigate to "Settings" > "Privacy" > "Location Services" and make sure that location services are activated.

- Scroll down to the desired app and select "Camera - when using".

- Open "Settings" > "Camera" > "Formats" - take out "High Efficiency" (HEIC) and set "Maximum Compatibility" (JPG).

Take the pictures on the device via the camera app. Click on the "+" symbol in orca, select "Photo library" (not "Take photo or video") and upload the pictures.

It is important that the photos are first stored in the media library and then uploaded here, as this is the only way to transfer the geodata to orca.

They do not contain any personal information.

It is unlikely to be classified as important data because the use case does not meet the definition of important data from the regulation, which includes geographic information, people or vehicle flows, and other data related to an important sensitive area such as a military administrative zone, a national defense science and technology development facility, or a party or government agency at or above the county level; Traffic volume, logistics, and other data reflecting the performance of the economy; operational data of a vehicle charging network; video or image data collected outside a vehicle, including information about a person's face, license plate information, etc.; personal information involving more than 100,000 individuals.

Based on the current standard for identifying important data, EXIF data is unlikely to violate national and social security regulations.

Summary: EXIF does not contain any personal information or important data, so we believe that we do not need any further CAC approval and the geographical location validation is also applicable in China.

After saving the filter settings, set the page as a favourite in your browser. Now you can always enter exactly where you want via your browser favourites.

If you manage more than one supplier, you can also filter by supplier in the lists and views.

Yes, an ABL is also required for rights of use on new basic tools. The type of signage is regulated in the current supplier guide.

If the tool is confirmed with location "unknown", it cannot be accounted for and will be blocked for future processes (e.g. no inventory will occur for this tool).

The option should be selected if the tool has been canceled or is no longer needed for some other reason and should not be billed.